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Bernalillo County Metropolitan Court

Tribunal Metropolitano del Condado de Bernalillo

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COVID-19 Information & Updates

07/01/2020

With the influx of coronavirus (COVID-19) cases in New Mexico, the Bernalillo County Metropolitan Court has been closely monitoring this evolving situation to maintain a safe and healthy court environment for all visitors and staff.  

The court is relying on long-standing plans and procedures to protect the public, employees and stakeholders, contain the spread of infectious diseases of all kinds, and ensure ongoing access to justice. 

The court is limiting the number of people allowed inside of the courthouse with most hearings taking place remotely via video or over the phone and offering most court services online, over the phone or by mail.   

The court is screening all visitors and staff before they enter the courthouse.  If someone is exhibiting symptoms of coronavirus, has recently been diagnosed with or in contact with someone with the virus, or traveled outside of New Mexico or internationally within the past 14 days, he or she will not be allowed inside of the courthouse.  Those permitted entry must wear a mask or protective face covering.  

Hand sanitizing stations have been installed throughout the courthouse, and cleaning staff is thoroughly disinfecting door handles, elevator buttons, escalator rails and commonly-touched surfaces. Only two people will be allowed inside of an elevator at a given time, and social distancing is being enforced throughout the courthouse.

If you have court business but are experiencing symptoms such as cough, fever, or other respiratory problems, please STAY HOME.

 

The court has set up a Coronavirus Hotline: (505) 841-9810 to discuss options. 

 

We’ve made it easier to conduct court business from home.  Metro Court is now accepting pleadings via email at: metrpleadings@nmcourts.gov or via fax at: (505) 222-4831.

 

In addition to the many forms available under the Self-Help Center link, the court has updated its most-commonly used forms so that they can be completed electronically:

To complete the forms, you must have or install Adobe Acrobat on your computer or phone.   For help using Adobe Acrobat Reader to complete and email the forms from your phone, please see the instructional videos below for Android and iPhone devices: 

https://youtu.be/bDITwIQdaw4 (iPhone)


https://youtu.be/Ot9KaiKM4J0 (Android)  

 

Visit your app store to download Adobe Acrobat:

https://play.google.com/store/apps/details?id=com.adobe.reader&hl=en_US

https://apps.apple.com/us/app/adobe-acrobat-reader-for-pdf/id469337564

 

For more information on court-ordered schools and services now available online, please call (505) 841-8151. The full list is available here.   

 


FREQUENTLY ASKED QUESTIONS:

What if I only need to pay court fines and fees?

Remember: bonds and tickets cannot be posted/paid online or via mail, however, you can pay court fines and fees without having to come in.

To pay court fines and fees online, visit: https://publicaccess.nmcourts.gov/default. 

You may also pay court costs and fees by mailing a personal check, cashier’s check or money order to:

The Bernalillo County Metropolitan Court

P.O. Box 133

Albuquerque, NM 87103

*Checks should be made out to the Bernalillo County Metropolitan Court, and please make sure to note your case number on the check.

For questions, please call: (505) 841-8151.

 

What if I have an appointment with my pretrial or probation officer?

Please contact your probation officer as soon as possible to discuss options.

For general information, please call: (505) 841-8189.

For information regarding Felony Pretrial Supervision, please call: (505) 841-8248.

 

What if I have jury duty?

Your jury service is important, and we want to assure you that the court is making every effort to maintain a clean and sanitary environment.

If you are experiencing symptoms of COVID-19 such as; a fever, cough or shortness of breath, or have recently been diagnosed with or in contact with someone with the virus, or traveled outside of the state of New Mexico or outside of the United States within the past 14 days, please call the court’s Jury Division at 505-841-8141, as soon as you are aware of your symptoms, but no later than 8:30 a.m. on the first day of your term to discuss options. 

Due to precautionary measures to reduce the spread of COVID-19, the courts experienced a temporary pause on jury trials.  Although public health concerns remain, the Metropolitan Court continues to take protective measures against the spread of the virus and will resume jury trials on Monday, July 6, 2020.  

The Court will continue to contact you via your email address and/or phone.  If you need to provide the court with updated contact information, please be sure to do this as quickly as possible. 

PLEASE NOTE: You will NOT be reporting in-person to the courthouse on your first day of jury duty as originally instructed on your summons. Instead, we are asking that all jurors call our “Code-A-Phone” system at 505-841-8158 each day between the hours of 9:45 a.m. and 10:15 a.m. throughout the end of your term.  In the event that a panel of jurors is selected and instructed to report to the courthouse, your report time will be 11:15 a.m.

Listen to the message carefully…it will provide you with specific daily reporting instructions. You will need to know your group number when listening to this message, in the event that jurors are required to report. The message will be clear and concise.

If you do not understand this email or the recorded message on the Code-a-Phone, please call our direct line at 505-841-8141 and the jury staff will be happy to assist you.

Thank you for your jury service.

 

What if I have a hearing for a criminal case?

The state Supreme Court has ordered that most criminal and civil proceedings be held via phone or video.  For information on how to call or video in for a hearing, please call (505) 841-8151.  Updated case information can also be found at: https://caselookup.nmcourts.gov/caselookup/.

If you have court business but are experiencing symptoms such as cough, fever, or other respiratory problems, please STAY HOME.

We are screening all visitors before entering the courthouse.  If a person is exhibiting symptoms of coronavirus, has recently been diagnosed with or in contact with someone with the virus, or traveled outside of New Mexico or internationally within the past 14 days, he or she will not be allowed inside of the courthouse.  Those permitted entry must wear a mask or protective face covering.  

 

What should I do to stay healthy and prevent illness?

-Wash your hands often with soap and water for at least 20 seconds.  If soap and water are not available, use an alcohol-based hand sanitizer.

-Avoid touching your eyes, nose, and mouth with unwashed hands.

-Practice social distancing, and avoid shaking hands and hugging.

-Cough or sneeze into your sleeve or a tissue, and immediately dispose of the tissue.

-Avoid close contact with people who are sick.

-You should not leave your house if you have a fever, and the fever should be gone for 24 hours without medication before leaving your home.

 

We will continue to monitor the effects of COVID-19 on court operations, take necessary steps to ensure the health and safety of our community, and provide updates as the situation develops.

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